Cookie Policy
Last updated: June 12, 2024
This Cookie Policy explains how Quenavaro ("we," "us," or "our") uses cookies and similar tracking technologies when you visit or interact with our website at quenavaro.biz. It describes what these technologies are, why we use them, and your rights to control their use.
By continuing to use our website, you acknowledge that you have read and understood this Cookie Policy. Where your consent is required, you may withdraw it at any time using the methods described below.
1. What Are Cookies
Cookies are small text files placed on your device — computer, tablet, or mobile phone — when you visit a website. They are widely used to make websites function properly, work more efficiently, and provide information to website operators.
Cookies allow a website to recognise your device and remember information about your visit, such as your preferences, session state, or actions taken across pages. They do not typically identify you personally unless combined with other information we hold about you.
Similar technologies include web beacons, pixel tags, local storage objects, and scripts. Throughout this policy, we refer to all such technologies collectively as "cookies" unless otherwise specified.
2. Types of Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off. They are typically set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms. Without these cookies, the services you have requested cannot be provided.
2.2 Performance and Analytics Cookies
These cookies collect information about how visitors use our website — for example, which pages are visited most often and whether users receive error messages. All information collected is aggregated and anonymous. These cookies help us improve how our website performs.
2.3 Functional Cookies
These cookies allow the website to remember choices you make, such as your language preference or region, and provide enhanced, more personalised features. They may be set by us or by third-party providers whose services we have added to our pages.
2.4 Targeting and Advertising Cookies
These cookies are used to deliver content and advertisements relevant to your interests. They track your visits to our website and other sites and build a profile of your interests. They do not directly store personal data but are based on uniquely identifying your browser and device.
2.5 Session Cookies
Session cookies are temporary and are deleted from your device once you close your browser. They are used to keep track of your movements from page to page during a single browsing session.
2.6 Persistent Cookies
Persistent cookies remain on your device for a set period defined in the cookie. They are activated each time you visit the website that created that cookie. They help us recognise you as a returning visitor and remember your preferences between sessions.
3. Cookies We Use in Detail
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| session_id | Strictly Necessary | Maintains your active user session and authentication state | Session |
| csrf_token | Strictly Necessary | Protects against cross-site request forgery attacks | Session |
| consent_prefs | Strictly Necessary | Stores your cookie consent choices | 12 months |
| lang_pref | Functional | Remembers your selected language or regional preference | 6 months |
| _analytics | Performance | Collects anonymised data on page visits and user journeys | 24 months |
| _perf_trace | Performance | Tracks page load performance and error occurrence rates | 30 days |
| ad_ref | Targeting | Records referral source for attribution and campaign measurement | 90 days |
This table reflects the primary cookies in use at the time of the last update. The full list may vary as our services evolve.
4. Third-Party Cookies
Some cookies on our website are set by third-party services that appear on our pages. These third parties may include analytics providers, payment processors, video hosting platforms, and customer support tools. We do not control these third-party cookies and they are governed by the respective third party's privacy and cookie policies.
We encourage you to review the privacy notices of any third-party service whose cookies you encounter while using our website. We are not responsible for the content or accuracy of third-party policies.
5. How We Use Cookie Data
Information collected through cookies may be used to:
— Ensure the technical operation and security of our website and services
— Authenticate users and maintain session continuity
— Analyse aggregate usage patterns to improve content and functionality
— Remember your preferences and settings across visits
— Measure the effectiveness of communications and platform features
— Detect and prevent fraud or abusive activity
We do not sell cookie-derived data to third parties, nor do we use it to build individual advertising profiles without your explicit consent where required.
6. Your Choices and Controls
6.1 Cookie Consent Banner
When you first visit our website, you will be presented with a consent notice allowing you to accept or decline non-essential cookies. Your preference is stored and respected for subsequent visits. You may update your consent at any time by accessing the cookie settings option available on our website.
6.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically configure your browser to refuse all cookies, accept only certain types, or alert you when cookies are being set. The method for doing so varies by browser; please refer to your browser's help documentation for specific instructions.
Please note that restricting cookies may affect the functionality of our website. Certain features may not operate correctly if essential cookies are blocked.
6.3 Opt-Out Tools
For analytics and advertising cookies placed by third parties, you may be able to opt out using the tools provided by those third parties directly or through industry-wide opt-out frameworks available in your region.
6.4 Do Not Track
Some browsers offer a "Do Not Track" signal. At present, there is no uniform standard for how websites should respond to such signals, and our website does not alter its data collection practices in response to Do Not Track requests. We will update this position if a recognised standard is established.
7. Data Retention
Cookie data is retained for the duration indicated in the cookie details table above, or for as long as necessary to fulfil the purpose for which it was collected. Once the retention period expires, the data is deleted or anonymised. Session cookies are removed immediately when your browser session ends.
8. Cookies and Personal Data
In some circumstances, data collected through cookies may constitute personal data when it can be linked to an identifiable individual, particularly when you are logged in to our platform. Where cookie data is processed as personal data, such processing is governed by our Privacy Policy, which you can access on our website.
We process personal data collected through cookies on the following lawful bases, as applicable: your consent, our legitimate interests in operating and improving our services, and compliance with legal obligations.
9. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in the technologies we use, changes in applicable legal requirements, or changes in our business practices. When we make material changes, we will revise the "Last updated" date at the top of this page.
We encourage you to review this policy periodically to stay informed about our use of cookies. Continued use of our website following any changes constitutes your acknowledgement of the updated policy.
10. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, you may contact us using the details below:
Quenavaro
47 Loch Lomond Rd, Saint John, NB E2J 1X6, Canada
Email: [email protected]
Phone: +1 418 679 8777
Website: quenavaro.biz